In UK NHS makes patients wait ‘to lower expectations’

NHS managers are making patients wait longer than necessary for operations, with one claiming that treating them quickly “raises expectations”

Martin Beckford and Kiri Little
The Daily Telegraph [UK]
04 Sep 2011

At least 10 primary care trusts (PCTs) have told hospitals to increase the length of time before they see patients in order to save money, an investigation by The Daily Telegraph has found.

In some areas, patients endured delays of 12 or 15 weeks after GPs decided they needed surgery, even though hospitals could have seen them sooner.

The maximum permitted time between referral and treatment is 18 weeks. In one case a manager said the policy keeps patients in line as “short waiting times also create more demand for treatment due to the expectations this raises”.

It comes after an NHS watchdog suggested that if patients are forced to wait a long time, they will remove themselves from lists “either by dying or by paying for their own treatment”.

The disclosures have been seized on by the Government as more evidence of the need for its health service reforms, which will give GP-led bodies the power to buy treatment from a range of providers…

The article continues at The Telegraph.

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